HRS Transformation Lead
HRS Transformation Lead
Are you ready to lead transformation in one of Europe’s fastest-growing retailers? As our HRS Transformation Lead based in Zwaagdijk, you’ll play a key role in modernizing our HR Services to keep up with the scale and pace of our growth. With over 3.000 stores and ambitious expansion plans, Action is seeking a strategic and pragmatic expert to drive digital innovation, improvement, streamline processes, and enhance employee experience. You'll lead our HR digital strategy from concept through implementation, helping to shape a future-proof, data-driven, and employee-centric HR Services function.
What will you do?
- Lead the full HRS digital transformation roadmap—from strategy to implementation
- Oversee implementation of new HR technologies and optimize existing systems
- Redesign and modernize HR Services processes using Lean and design thinking
- Lead organizational design and change management initiatives
- Ensure strong governance, stakeholder engagement, and benefits realization
This is what your day could look like
Imagine starting your day by chairing a Steering Committee meeting with our HR, IT, and Executive leaders. You then work closely with your team to finalize a design session sprint for a new platform, followed by a workshop with HR Services to streamline a manual process. In the afternoon, you analyze KPIs from your dashboard and align with the Head of HR Services and IT to ensure we keep on track with our plans. Throughout the day, you're mentoring colleagues and fostering cross-functional collaboration to embed sustainable change.
What we offer
- A key leadership role within a growing international retailer
- Competitive salary and benefits package
- Opportunity to drive transformation at scale across Europe
- A dynamic, supportive team environment with a strong collaborative culture
- Learning and development opportunities through Action Academy
- A fast-paced, ambitious, and fun workplace where your ideas matter
Who are you?
You are a strategic leader who thrives on transformation and enjoys making a lasting impact. With a strong background in HR operations, digital technology, and change management, you bring clarity to complexity and can inspire teams across functions and borders.
- 10+ years of experience in HR/shared-services transformation with budgets over €20M
- Expertise in global HR processes and compliance (e.g. GDPR, SOX)
- Strong knowledge of HR technologies and digital architecture
- Skilled in Agile/SAFe, PMP, or Prince2 project methodologies
- Experienced in change management (e.g. PROSCI, Kotter)
- Degree in Business, HR, IT or related field; MBA preferred
- Strong analytical, problem-solving and communication skills
- Proven leadership in cross-functional, international teams
- Ability to build business cases and track value realisation
- Fluent in both strategic and operational aspects of HR transformation
Why Action?
At Action, we're a fast-growing non-food retailer with over 3.000 stores across Europe. Our goal is to make everyday life easier and more fun for our customers with super affordable products. We offer a lively, international work environment where teamwork, fun, and growth are key. With our Action Academy, you'll get the chance to learn, grow, and be part of our success. Plus, we're all about sustainability—lowering prices while boosting quality and making our products more eco-friendly. This way, we help create a better world and make shopping easy for everyone! Plus, we care about our team. Whether it’s racing in the Amsterdam Marathon or throwing a massive Action party for 1,000 colleagues, we know how to keep the good times rolling.
Meet your team
You’ll join us and be based at our international headquarters in Zwaagdijk, working closely with HR IT, HR Services, senior leadership, and cross-functional stakeholders including Finance and Process Management.. The team operates in an open, collaborative environment where ideas are shared, and progress is celebrated. Expect a diverse, driven group of professionals dedicated to making a difference across Action’s European landscape.
Are you interested? We'd love to hear from you
Does this job appeal to you, and are you ready to get started as a HRS Transformation Lead? Take action and apply for this vacancy.
What happens after you apply?
Response to your application within 14 days (and usually earlier)
- First meeting with the manager and a colleague
- Online assessment to get to know you better
- Second interview with your recruiter, among others
- If there's a match, welcome aboard as our new HRS Transformation Lead!
Throughout the entire process, your recruiter will be your main point of contact and available to answer all your questions.