Country Communication Manager NL/Benelux

Country Communications Manager (Benelux)

(Fulltime, 38 hours per week)

As our country Communications Manager, you will be responsible for the strategic extension of the communication plan and strategy for Benelux. In this region, you will build a strong reputation towards our external stakeholders, and you will make a great contribution to engage and inform our country employees. Within our no-nonsense company culture, you naturally spot and create opportunities, thrive on solving challenges, and are driven by results. Structuring activities, managing projects, and meeting deadlines within set guidelines is second nature to you. At the same time, you’ll have the space to shape how you work, within a focused framework that keeps you aligned with our broader vision and leadership expectations. 

This is your daily action

As Country Communications Manager for the Benelux region you are part of the Communications department at our international headquarters, and you will report to the Head of Communications. You develop the communications activity plan for the countries, in alignment with the company communications strategy, and you tailor centrally developed communication tools and content to ensure they resonate within the local market context. 

Your main tasks:

• Develop communications activity plan for a specific country, in alignment with the company communications strategy, and ensure execution of planned activities 
• Proactively contribute to the strengthening of the reputation of Action in your countries, adapting the company communications strategy to country specific priorities 
• Build on and adapt centrally developed communications tools and content to make them fit for country specific use 
• Primary contacts with the PR and PA agencies in the countries responsible, establish year plans with agencies, responsible for execution of planned activities, setting and monitoring budgets 
• Support of General Managers and Country Management Teams on communications issues
• Media relations, in cooperation with the PR agency and the General manager. Responsible for press releases, interviews and press events, media briefings, key messages, Q&As and answer press inquiries and requests. 

Meet your team

Your home base will be the Communication department. Our focus? Support the Action strategy of sustainable growth and development. Together with the entire business, we increase the involvement of all employees, including with the Voice of Action programme. We also create Friends of Action and continue to develop professional issue and crisis management. This is where we are increasingly taking the lead. We see challenges as opportunities. Our goal in Communication? Being trusted advisers to our business, from board of directors to country management, always guided by Action’s DNA and values.

This is you

As Country Communications Manager for the Benelux region at Action is an entrepreneurial, proactive professional that executes with a certain pace of urgency. You are result orientated and you have the capability to adapt easily to all levels within and outside our company to achieve common targets together. You are very organised and able to structure activities and projects. You always stick to agreements within deadlines and according to guidelines. 

In addition 

• 10 years of relevant experience in an international or retail organization 
• University Degree in Communications, Journalism or another relevant area (e.g. Economics, Business) 
• Excellent oral and written proficiency in English and one or more other European languages 
• Flexibility to sometimes work on weekends 

What we offer

Surprisingly much! From our international headquarters in the Netherlands you have an impact on what happens in our stores across Europe. We welcome more than 15 million customers every week in more than 2,500 stores in 12 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• A market-based salary based on a 38-hour work week
• An annual bonus based on company and personal performance
• A laptop and mobile phone 
• 24 days holidays and the option to buy 5 extra days (based on 38 hours per week)
• Flexible working hours and the possibility of working up to 40% from home, of course in coordination with your team and manager
• 15% staff discount on your purchases at Action 
• A good pension scheme, collective health insurance and a lease car or mobility allowance (Zwaagdijk-Oost is traffic jam-free and only 30 minutes by car from Amsterdam)

How we contribute to society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.

Interested?

We are proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in the vacancy to apply. So take action and respond to this vacancy now!

What happens next:

1. Response to your application within 14 days (and usually earlier)
2. First meeting with the manager and a colleague
3. Online assessment to get to know you better and a simple assignment 
4. Second interview with our CEO and CPO 
5. Welcome to Action…

Throughout the process, your recruiter Isabel Guerresi is your permanent point of contact and is available to answer any questions you may have.

Integrity is very important to us. Pre-employment screening is therefore part of the process for this vacancy. Ask your recruiter for more information.